Reliable gas engineering and plumbing services across Stoke-on-Trent — delivered with honesty, expertise, and respect for your home.
BrightBurn Solutions was established to address common customer frustrations with heating and plumbing services. My approach is simple: do the job properly, explain it clearly, and respect your home and time.
No call-centre intermediaries, no sales scripts, no subcontractors. When you contact BrightBurn, you speak directly to me — and I'm the one who shows up.
As the founder and sole engineer at BrightBurn Solutions, I bring hands-on expertise and a commitment to transparent, reliable service.
When you book with BrightBurn, you're booking me — the same person who answers the phone, surveys the job, and completes the work.
Realistic arrival windows with clear communication
No pressure sales — just honest recommendations
Neat, serviceable work with proper labelling
Digital documentation provided same day
Personal aftercare from the engineer who did the job
Priority emergency capacity for vulnerable households
We service and install major UK boiler brands including:
Send photos and error codes for initial assessment and smart next-step recommendations.
Methodical safety checks with written plan agreement before any work begins.
Complete testing, digital documentation, and practical guidance on your system.
Seasonal reminders and single-point contact support from the same engineer.
Operating from Blurton, we serve Stoke-on-Trent and surrounding regions including: