Rated 5.0 ★ on Google
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From 200+ Google Reviews
Serving Stoke-on-Trent & Surrounding Areas
GAS SAFE REGISTERED • STOKE-ON-TRENT

About BrightBurn Solutions

Reliable gas engineering and plumbing services across Stoke-on-Trent — delivered with honesty, expertise, and respect for your home.

Our Mission

BrightBurn Solutions was established to address common customer frustrations with heating and plumbing services. My approach is simple: do the job properly, explain it clearly, and respect your home and time.

No call-centre intermediaries, no sales scripts, no subcontractors. When you contact BrightBurn, you speak directly to me — and I'm the one who shows up.

U

Usman

Founder & Lead Engineer

As the founder and sole engineer at BrightBurn Solutions, I bring hands-on expertise and a commitment to transparent, reliable service.

When you book with BrightBurn, you're booking me — the same person who answers the phone, surveys the job, and completes the work.

Service Philosophy

Realistic arrival windows with clear communication

No pressure sales — just honest recommendations

Neat, serviceable work with proper labelling

Digital documentation provided same day

Personal aftercare from the engineer who did the job

Priority emergency capacity for vulnerable households

Qualifications

  • Gas Safe Registered — ID shown on arrival
  • Fully Insured — Proof available on request
  • UK Manufacturer Trained — Follows current guidance

Diagnostic Equipment

  • Gas rate testing equipment
  • Flue-gas analysis tools
  • Electrical testing devices
  • Water-testing instruments

Brands We Work With

We service and install major UK boiler brands including:

Worcester Bosch Vaillant Ideal Baxi Viessmann Glow-worm

Our Four-Stage Process

1

Photo Triage

Send photos and error codes for initial assessment and smart next-step recommendations.

2

On-Site Diagnosis

Methodical safety checks with written plan agreement before any work begins.

3

Delivery & Handover

Complete testing, digital documentation, and practical guidance on your system.

4

Aftercare

Seasonal reminders and single-point contact support from the same engineer.

Service Coverage

Operating from Blurton, we serve Stoke-on-Trent and surrounding regions including:

Newcastle-under-Lyme
Crewe
Stafford
Stone
Leek
Cheadle
Uttoxeter
Congleton
Sandbach